Q: What are the password requirements?
A: Your password must be at least 8 characters in length and is case-sensitive in that lower case characters are treated
differently than upper case characters: e.g., b and B are not the same. For example, if you established your password as
"Catsdogs". It must be entered this same way - capital "C" and lower case "atsdogs" for it to be recognized and matched in the
Q: I forgot my password and can't access the Online Edition. How do I get logged on?
A: Click Here to go to our password help where you can submit
your User ID. You will then be sent a link via your e-mail which will allow you to reset your password.
Q: When do I need to login?
A: After your initial login, check the "remember me" box and you will only need to login again if you delete the
cookies on your PC or utilize a new or different PC for the first time.
Q: I forgot my UserID and can't access the Online Edition. How do I get logged on?
A: Click Here to submit a form to our Customer Service Department and someone will get back to you, or contact a Customer Service Representative by calling us during our normal service hours and we'll be happy to assist you.
(402) 346-3363, 1-800-234-6942
Monday - Friday: 7:00 am to 9:00 pm, Weekends: 7:00 am to 3:00 pm,
Holidays: 7:00 a.m. to 3:00 p.m.
Q: I want to change my UserID or password.
A: If you are an Omaha World-Herald subscriber, and have an UserID and password, click here to change
your UserID and/or password online.
If you are a non-subscriber, and have an UserID and password, click here to change your password.
Q: When do I need to log out?
A: Keep in mind, logging out will delete your cookie so the system will no longer remember you when you return, requiring
you to log in again. You may wish to log out if another registered user would like to log in from the same computer. If so, you can
log out by clicking here.