WASHINGTON — Overdraft protection often is a better deal for banks than for consumers, a new study by a federal watchdog agency reveals.
The report, released Tuesday by the Consumer Financial Protection Bureau, found that consumers who sign up for banks’ optional overdraft coverage on debit card transactions and ATM withdrawals pay higher fees and are more likely to end up with involuntary account closures than those who decline.
Banks profit from consumers’ misfortune.
Fees for overdraft and nonsufficient funds accounted for more than 60 percent of banks’ total revenue from consumers’ checking accounts in 2011, according to the report.
“Many financial institutions market their overdraft services as a protective measure that offers consumers greater peace of mind and security,” Richard Cordray, the bureau’s director, said Monday. “They correctly note that consumers often benefit when overdraft transactions are paid, which helps avoid returned checks or declined transactions. But our study also raises questions. What is marketed as overdraft protection can in some instances put consumers at greater risk of harm.”
Cordray said the bureau plans to research overdraft programs further before taking any policy action.
The Consumer Bankers Association, which represents large U.S. banks and regional banks, urged the CFPB not to adopt any policy that it said could push consumers toward financial firms outside the banking industry that are less strictly regulated by the government and offer costlier alternatives.
“Consumers have the right to choose the products and features which best provide for their family’s daily financial needs,” Richard Hunt, the group’s president and CEO, said Tuesday. “Fortunately, the marketplace for checking accounts is extremely competitive and banks make every effort to educate their customers about the options available to them.”
Overdrafts occur when customers try to withdraw or spend more money than they have in their accounts. Banks can block the transaction and charge an “insufficient funds fee,” or allow the money to go through and charge an overdraft fee.
In mid-2010, a new rule by the Federal Reserve stopped banks from charging overdraft fees for ATM withdrawals and most debit card transactions unless the consumer agreed first.
Monday’s report scrutinized data from some of the country’s largest banks, which provided the consumer bureau with information about their overdraft programs and accounts during 2010 and 2011.
Account holders who chose to opt in to overdraft coverage paid an average of $196 in fees in 2011, the report found. In contrast, the average fees for consumers who didn’t opt in were $28.
Bureau officials noted that consumers who overdraft frequently are more likely to consent to overdraft coverage, but even among heavy overdrafters - those who had 10 or more overdrafts during the first half of 2010 - fewer than half opted in. Account holders who did opt in were more than 2.5 times more likely to have banks close their accounts because of unpaid negative balances, according to the report. Such involuntary closures can make it harder for a consumer to open another account.
The report concluded that banks rely on a confusing array of rules to determine how they impose overdraft fees, coverage limits and the order in which they post transactions, making it hard for consumers to predict or avoid overdraft costs.
“All of this raises questions about the degree to which even the most sophisticated consumer could readily anticipate and manage the cost of engaging in a series of transactions at one institution or compare the cost of overdrafting at different institutions,” the report said.