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At Signature Performance, a chance for 'real-world impact'

At Signature Performance, a chance for 'real-world impact'

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Doughnuts are a welcome treat at Signature Performance on Associate Appreciation Day.

Employees at Signature Performance love Mondays. Seriously.

Company leaders say employees look forward to coming to the office every day. And no workday is the same.

“Associates at Signature Performance are collaborative, passionate and take on challenges head-on,” said Mark Mathia, chief organizational development officer. “We are working to redefine the health care industry by streamlining processes and ultimately lowering health care administration costs and improving client performance. Everyone has the opportunity to make a real-world impact every day.”

Training and environment

Signature Performance is committed to supporting associates’ health and overall well-being, and their professional growth and development.

Programs include an in-house university — Signature YOU — that offers professional development. Propel is a program that fosters new ideas from associates to integrate into the organization. Associate Resource Groups, meanwhile, generate inclusion, respect and growth, Mathia said.

Strengths coaching at Signature encourages application of unique talents to performance. Exemplary performance is recognized in a quarterly associate awards program.

“We believe Signature is a great place to work because we are mission-focused and values-driven,” Mathia said. “We innovate, get creative and discover solutions.

“From our claims processors to our IT department to our human resources team, everyone encounters an experience that is meaningful and inspiring. Talk to any of our associates and you will hear stories of lives changed, connections made and strengths ignited.”

Retainment

Signature’s core retention policy is to surround its workforce with great clients to serve, opportunities to develop and ways to impact the health care industry by streamlining processes and ultimately lowering the cost of health care administration. That drive to serve is hardwired into every aspect of the business.

It translates into a high-performance culture that’s rewarding, fun and a great place to own a career, Mathia said. Executives strive to provide associates with meaningful work, an opportunity to expand their potential, live their strengths and feel as though they have found a place to belong. Those efforts keep people there for years.

Community service

The Signature Serves program gives associates and their families an opportunity to make the community a better place through volunteering at the Omaha Food Bank, local nursing homes, the United for Youth Back to School Bash, the March of Dimes March for Babies and more.

“Giving back to our community allows us to strengthen relationships with each other and with members of our neighborhoods,” Mathia said. “We desire to inspire others to join us.”

Growth

In 15 years of business, Signature has expanded its client base from a handful of health care provider facilities to hundreds across the United States. Signature grew its associates and revenue sevenfold over the last five years through organic growth.

“Our desire is to build an associate experience that attracts and retains the industry’s finest,” Mathia said. “We strive to help associates grow, belong and advance throughout their Signature journey. Our associates are the heartbeat of our organization and the main reason why I believe Signature is a great place to work and a worthy business partner.”

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