At Core Bank headquarters, the customer experience is casual and inviting. Teller windows have been replaced with a full-service coffee bar and seating areas for interaction between experience experts and customers. “We want to build relationships and let customers know we are their partners,” says Bart Protzman, vice president and senior banking center manager.
- Jeffrey Bebee
An experience expert, left, gives a customer a virtual tour of Core Bank’s products and services. “We are strong on the idea of concierge banking,” says Steven R. Knapp, Omaha market president. State-of-the-art technology is at the forefront of the customer experience.
- Jeffrey Bebee
See the spaces
Your tour starts here.
Core Bank's new headquarters near 180th and Burke Streets in Omaha.
- Jeffrey Bebee
This is a customer's first view upon entering Core Bank's new headquarters at 178th and Burke Streets in west Omaha.
- Chris Christen
At Core Bank headquarters, the customer experience is casual and inviting. Teller windows have been replaced with a full-service coffee bar and seating areas for interaction between experience experts and customers. “We want to build relationships and let customers know we are their partners,” says Bart Protzman, vice president and senior banking center manager.
- Jeffrey Bebee
Core Bank’s industrial modern design includes furnishings and art that play on the bank’s black-and-white circular logo.
- Jeffrey Bebee
An experience expert, left, gives a customer a virtual tour of Core Bank’s products and services. “We are strong on the idea of concierge banking,” says Steven R. Knapp, Omaha market president. State-of-the-art technology is at the forefront of the customer experience.
- Jeffrey Bebee
A second-floor view of the atrium and lobby below.
- JEFFREY BEEBE
The community room can accommodate up to 200 people and is equipped with audio/visual equipment for lectures, classes and presentations. The public also has access to a gathering/reception area outside the room.
- Chris Christen
Sofas and small tables line a wall in the reception area for those using community room at Core Bank headquarters in west Omaha.
- Chris Christen
“We feel we have a space that will delight and surprise our clients,” says Bart Protzman, senior banking center manager. “Banking should be easy and seamless for our clients.”
- JEFFREY BEEBE
The interior design is casual and modern, playing to Core Bank’s philosophy that banking should be easy and seamless for clients. This is the reception area for the bank’s executive offices.
- Chris Christen
Employee workstations at Core Bank headquarters, 17807 Burke St., are designed to be collaborative while still offering a high degree of privacy.
- Chris Christen
The employee lunchroom includes many conveniences of home: coffeemaker, microwave oven, refrigerator-freezer, sink and counter seating.
- Jeffrey Bebee
Vending machines in the employee lunchroom include fresh food options.
- Chris Christen
The headquarters’ lunchroom is designed to boost employee interaction — and mood, with lots of natural light from floor-to-ceiling windows.
- Jeffrey Bebee
The employee fitness room features the latest equipment and free weights. Natural light streams through the windows, which is the case throughout the building.
- JEFFREY BEEBE
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